Our team here at Affordable Intelligent Marketing prides itself on customer feedback. We want to know what’s working, what needs improvement, and everything in between in order to provide the best quality product. With the rollout of our new service, Message+, we have had a chance to receive a lot of feedback. One of the biggest talking points was a bit of confusion surrounding the difference between our comment service and Message+, which we are happy to break down!
Our comment service is available for both Facebook and Instagram accounts. Our team over here at AIM will monitor your posts through the Meta Business Suite daily. From there, we craft creative, individualized responses to every comment. Through our response, we keep an active and engaging presence on these pages, encouraging followers to respond back as well as view the page’s website, hopefully leading to more leads for you!
The rollout of our message response service, titled Message+, takes these social media accounts to the next level. Facebook gives users the ability to privately message pages/accounts, which is a separate option from leaving a public comment on someone’s post to their feed. These private messages can allow for more in-depth questions as well as a steady back-and-forth conversation. Our AIM team will monitor and respond to these messages on your behalf. We provide answers to everything from pricing and location, all the way to scheduling appointments and consultations on your behalf! These private message conversations are monitored throughout the day, ensuring no conversation stalls or goes unanswered.
Still have some more questions? No worries! Reach out today. We’re happy to help.
